Just a prime choice for a hurried visit in Stoke-on-Trent with fantastic value for money. The complimentary breakfast running till 10:30 was a generous touch. Consider arriving early to enjoy the shopping options nearby.

Great for families, with a twist!

First night we had a flooded carpet thanks to the AC, but Colette from reception was super nice, and we ended up in a better room the next day. Breakfast had a selection of muffins and scrambled eggs that were surprisingly good, more than we bargained for honestly.

The cost was a bit steep for what it was, but manageable.

The room was clean, but I had to ask for a portable heater.

Super comfy and nice staff!

Had a nice stay for a night. The bed was super comfy, and Steve at the front desk was a lifesaver, helping me extend my checkout. Breakfast was decent but felt like they struggled a bit to keep everything stocked. The bar area was a nice touch too. Just wished the breakfast could have been better managed.

from the moment we checked in, steve was super friendly n made us feel like home. the room was a good size, we had a nice comfy bed, and really enjoyed the tea and coffee in the room. breakfast was great with plenty for the kids to choose from, so no complaints there! everything was clean and tidy, for sure one of the best places i've stayed at!

We had a lovely night here and really enjoyed the comfy double room with a sofa bed. The breakfast was decent with good options, and we appreciated being able to relax in the bar area after a long day. Just a heads up, the carpet in our room could've been cleaner, but it didn't ruin our stay at all! 😊

Great staff made our stay pleasant

We had a decent night, but the sofa bed for the kids was rough, making sleep tough for us. The bathroom was neat and shower had good pressure, which was nice. Breakfast options were okay, but the sausages were super dry. Staff were super friendly, which really helped ease the rough edges of our stay.

my stay was much better than previous visits in stoke-on-trent. the breakfast blew me away with freshly baked croissants and a great variety of organic juices. the staff made me feel welcome and went above and beyond to ensure everything was satisfactory.

Clean Stay with Helpful Staff

During our stay, we appreciated the friendly staff who were eager to assist with any queries. The grab-and-go breakfast was a pleasant surprise, perfect for busy mornings. For future guests, I'd recommend checking with the reception for parking options—they can often offer better deals than the parking machine.

I really loved the freshly baked croissants! They made breakfast special. Only downside was the noisy guests outside my window, which made it hard to sleep. a good stay! 😊

The hotel stay was overall decent, especially considering we were visiting Alton Towers. I really appreciated the cleanliness of the rooms and the attractive decor that gave a pleasant vibe. The staff were particularly helpful, ensuring our requests were addressed promptly. it made a noticeable difference during our stay.

Breakfast had some cracking cold buffet dishes, and the freshly baked pastries were a right treat! Plus, the staff were super friendly, which made our stay feel more welcoming.

Bit of a muddle with the aircon, noisy enough for a late-night rave. Had to ask for extra heating, which was a letdown but managed to stay warm regardless.

I enjoyed a short stay and appreciated the check-in process. The staff were polite and helpful, which made the experience pleasant. I liked the convenience of the well-lit conference room for my business meeting. It was nice to have a comfortable space to unwind after a long day. With young kids, I found the hotel a decent choice for family outings nearby.

The staff provided exceptional service, efficiently assisting with my requests and ensuring a smooth check-in process. The room was clean and well-maintained, providing a comfortable environment to unwind after work. the breakfast selection was impressive, featuring freshly baked pastries and various beverages that set a positive tone for the day.

The air conditioning unit was rather noisy, disrupting my rest, and there was a lack of accessible power outlets near the bed.